Refund policy
At Swimdays, we ensure that your shopping experience is a smooth sail. Here are our return and exchange policies for your perusal.
For any further assistance, please send us an email at support@shopswimdays.com or message us on WhatsApp at +91 8120254039.
We do not offer refunds on our swimwear.
We allow size exchanges on all swimwear, including bodysuits, shorts, and leggings.
For any size or style based exchange, please raise a concern within seven days of the purchase. Kindly ensure that the swimwear is unused, unwashed and intact with its original packaging.
For damaged or incorrect items, please raise a concern within 24-48 hours of receiving the product. To efficiently process your claim, we request a video recording while unpacking the item. Please create a video as you begin opening the seal.
Initiating a Return or Exchange:
To request an exchange, email support@shopswimdays.com or message us on WhatsApp at +91 8120254039. Once we approve the request, we will arrange pickup or shipping with you. Courier costs are decided case by case.
Any unauthorised returns/exchanges will not be accepted.
CANCELLATIONS
We understand that there may be certain circumstances that require a cancellation. Kindly write to us at support@shopswimdays.com within 24-48 hours, so we can initiate the process.
Thank you for shopping with SWIMDAYS! We hope your experience with us was as relaxing as Sundays.